Nearly all of my wedding related frustrations have been vendor related. My main source of irritation right now is my venue. If I were to do it again, I would probably pick a different location. The venue itself is lovely and I do think we will have a lovely wedding there, but our venue coordinator is, for lack of a better phrase, a total dingbat. You may remember my post from a month or so ago when she indicated that she rebooked my initial date-this was only after I’d asked which dates were available, and that we were leaning towards one, but I wanted to check with other vendors before confirming. I nearly had a heart attack when I read her e-mail, and she never really apologized for causing me stress, insisting that she hadn’t really given away the day. Even though she said “I’ve already rebooked your date!”, so it’s kind of hard to misconstrue that phrase. She’d also told me I should make a decision “ASAP” if I wanted to move my date as there was another bride interested. Um? Not to come off as a pain in the rear, but that other bride can wait. This was not like I’d been considering going to contract, I had a signed contract for my initial date, and I would not be rushed into changing my mind. All of these reasons are a big reason why she’s still irritating me. I felt like because the venue already had my money, I was a second class citizen compared to a potential bride.
As for the current irritation, I sent in the updated contract to move our date about a month ago. My check has yet to be cashed, and the venue signed copy of the contract? Nowhere to be found. I was expecting the business about the check, as my initial deposit took the better part of a month to be cashed. I sent an e-mail two days ago requesting a new copy to be either mailed or faxed to me, and so far no response. The venue has open houses every Sunday, so I have a feeling I’m going to have to make a trip up there and ask for my contract in person, which is beyond ridiculous, and will be the final straw. Unless they wow the hell out of me on wedding day, I will probably leave negative reviews for them. This is not something I take lightly, as I know these reviews can make or break businesses.
I know I’m not the only frustrated bride, and at some point in our planning, at least one of our vendors is going to drive us to drink. I do wonder how some of them manage to stay in business. They don’t respond to initial inquiries. They ignore us after they get our money. Or in the case of some Baltimore/DC brides, their cake baker disappeared-with their money. One bride had no cake on her wedding day. So, in the long run, my frustrations are on the minor side, but you would think that wedding vendors would understand that a wedding is a stressful time for brides and aim to decrease that stress. I really hate to be a pest and e-mail more than once, but if a vendor is not responding to me, I will. I’m paying them money for a service, and if they’re not providing me basic customer service, then they should be aware of that.
Have any of your vendors caused you stress?
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Tags: weddings, whine